- Why should I buy from FirstPhoneCard.com?
We
created 1stPhoneCard.com
to provide you the first and the best solution
for your international and domestic telecommunication
needs. We are your one-stop shopping and information
center for your prepaid phone cards. You will
find the most complete selection of the finest
phone cards and use them within minutes after
your payment. Moreover, we create satisfaction
for our customers. That's why we strive to bring
you high quality cards at reasonable prices.
We also work hard for our customers when we
need to replace lost minutes with phone card-service
carriers. Plus, for the convenience of our customers,
we do accept all major credit and debit cards
and checks from US or Canadian banks.
- Why buy a prepaid calling card Online?
- Savings – Many phone cards have cheaper
rates than the standard long distance rates.
Therefore, phone cards can significantly reduce
long distance costs especially for international
calls.
- Availability – Phone cards are available
for immediate purchase at 1stPhoneCard.com
24hrs a day, 7 days a week. With instant pin
delivery system at 1stPhoneCard.com, you could
start using your phone cards minutes after
your payments! You will never run into situation
of running out of phone cards when you need
them.
- Convenience – There is no need to
go to a store. You can conveniently purchase
a phone card from your home, office, or school.
No matter how uncomfortable the weather is
outside, you could stay comfortable wherever
you are to make calls when you wanted to.
- Control – Because these phone cards
are prepaid, you do NOT have to worry about
costly long distance phone bills or over spending
on long distance charges. With a prepaid phone
card, you pay in advance so you can spend
as little or as much as you can afford.
- How long does it take to receive my phone
card?
You can receive your phone card pin number as
quickly as 2 seconds after your credit card
payment is approved. Usually, this approval
is achieved within 1 minute or less. However,
sometimes, credit card companies require us
to conduct a manual verification
before final approval. To confirm your credit
card transactions, an email is automatically
sent to you with all of your order information,
including your customer ID and your invoice
number. Failure to receive such an email confirmation
would indicate that your credit card payment
were not successful. We accept VISA, MasterCard,
AMEX, and Discover credit or debit cards. You
may also pay by money order or checks.
- What is manual verification?
In order to protect our customers from fraudulent
credit card use, we are sometimes required to
perform a manual verification of the billing
information with the credit card company. Manual
verifications are used when:
- It is the customer’s first purchase
with us.
- There is some discrepancy in the billing
information provided to us.
Unfortunately, this could delay delivery of your
instant pin. Typically, it takes about one business
day to resolve the issue. We apologize for the
inconvenience, but we make every effort to protect
you from any credit card misuse. Upon manual verification,
all of your future phone card pin will be delivered
immediately.
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- How do I receive my phone card pins?
There are 3 different ways you could receive
your pin after payment.
- After pressing the payment button to charge
your credit or debit card, the phone card
pin will appear once credit approval is given.
Please print a copy for your record.
- An email copy of the pin is automatically
sent to your email address stored on our file.
- At any time, you could also login to your
account My
Account and view a list of all the pins
you have purchased.
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- What if I lost my pin?
All of your pins are listed in your personal account.
Simply, login My
Account to view the list.
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- How do I find a phone card that is best
for me?
There are 4 different ways to find the best prepaid
phone card for you.
- You can find phone cards from our home page
which lists the weekly specials.
- You can click on the list of calling rates
on the left of your screen (in dark blue).
This will provide you with a list of all phone
cards available for your selected destination.
- You can click on the Search Phone Cards
link. Using our easy to use drop down menus,
you will find all of our available phone card
solutions.
- You can click on the Phone card purchase
guide.
Clicking on the image of any phone card will provide
all the details for the phone card.
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- How do I purchase an instant phone card?
Click on the "Buy Now" button to purchase
your selected phone card.
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- How do I register as a new customer?
Before entering your credit card information,
you need to login to your account first. If
this is your purchase at FirstPhoneCard.com,
you will need to setup your own login name and
a password in order to create an account. Please
remember to leave no spaces in your Login name
or you may not be able to login to that account
again. (For example, “phone cards”
is an invalid login name but “phonecards”
is valid.) If your login name has been taken,
you will be prompted to enter a new login name.
You must use an email address as your password
because all purchase related correspondences
will be sent to that email address.
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- What is my billing address?
After successfully creating your account, you
will be prompted to enter your billing information:
name as it appears on your credit/debit card
