Commitment to Customers at 1stPhoneCard.com
At 1stphonecard.com, 100% satisfaction is our ultimate goal. We
want you to feel well connected with family and friends, no matter
the distance barrier. While we may not be able to see loved ones
very often, we can still hear the sound of their voices and feel
the emotions in their words. These qualities can only be attained
by picking up the phone. At 1stphonecard.com, we value customers
like we value family, and we will do our best to help you stay in
touch with yours. We strive for excellence in the following areas:
What good is a phone card if you cannot hear the other party, or
they can't hear you? No one wants to spend money on a phone card
that constantly has poor connections and terrible sound quality.
That is why 1stphonecard.com is constantly searching for high quality
carriers to supply phone cards. A crystal clear telephone conversation
is what we want for all our customers. Thus, we are always trying
to improve the quality of our phone cards. While many of our cards
have excellent quality, we are not satisfied until we have reached
Unfortunately, calling long distance is not cheap by nature. Because
we care about our customers, 1stphonecard.com always passes savings
on to our customers. For us, there’s more to the business of telecommunication
than simply earning profit. Compared to competitors, we keep our
prices low because we know how tough it is on people to be away
from home, and we do NOT believe that it is right to take advantage
of customers who are only trying to reach home. We understand what
it is like to be separated from those we care about; for that reason,
we give our customers affordable rates so you can also spend money
on other necessities of life.
Ever since we started in this business, 1stphonecard.com has been
dedicated to providing the truth to our customers. As a testament,
we always provide full information about surcharges, connections
fees, taxes, differing rates, etc. about our phone cards. We work
to ensure that you can make the most informed decision possible
to get the most out of our products.
- CUSTOMER SERVICE
One of the most important qualities of a reliable business is customer
service. Our customer service revolves around exactly that, servicing
your needs to make your experience as pleasant as possible. If a
problem arises, a member of our tech department personally investigates
your situation to find a solution. Rather than having to deal with
the hassle of talking with the service carrier, we take care of
it for you with haste, so you can continue enjoying our product.
We are available via e-mail (firstname.lastname@example.org) or by telephone
(1-800-861-0530) to answer any questions you might have. Always
remember that YOU are our #1 priority!
1stphonecard.com exists to help you communicate with your loved
ones. We always welcome customer feedback so we know what we are
doing right, and how we can improve the experience for you. 1stphonecard.com
would not be a premier phone card retailer it is today without your
help and input!